Privacy Policy

Last Updated: October 23, 2025

We take your privacy seriously

Look, we're not gonna beat around the bush here. At Runebreaker Vault, we're straight shooters - whether it's tuning your ride or handling your info. This page breaks down what data we collect, why we need it, and what we do with it. No legal mumbo-jumbo, just the real deal.

If you've got questions after reading this, just give us a shout at info@runebreakervault.info or call (647) 555-0192. We're here to help.

When you bring your car to us or reach out online, here's what we typically need:

  • Personal Details: Name, phone number, email - basic stuff so we can contact you about your vehicle
  • Vehicle Info: Make, model, year, VIN, mods you've already done - helps us understand what we're working with
  • Service Records: What we've done to your car, parts used, ECU maps - gotta keep track for warranty and future work
  • Payment Info: Credit card details, billing address - processed securely through our payment provider
  • Website Data: IP address, browser type, pages you visit - standard web stuff to keep the site running smooth

We don't collect anything we don't need. Every piece of data serves a purpose for your service or our legitimate business operations.

Every bit of data we collect has a reason behind it:

Providing Services

Can't tune your ECU or install that turbo without knowing what car you've got and how to reach you when it's done

Service History

Keeping records means we remember what maps you're running, what parts we installed, and can troubleshoot better next time

Warranty Coverage

If something goes sideways with a mod we did, we need those records to make it right under warranty

Updates & Reminders

Sometimes we'll shoot you a message about recommended maintenance or if there's a recall on parts we installed

We're not selling your info to marketers or spamming you with junk. Everything's tied to giving you better service.

Your info stays locked down tight, but there're a few situations where we might share it:

  • Payment Processors:

    When you pay by card, that info goes through our secure payment gateway. We don't store full card numbers on our systems

  • Parts Suppliers:

    Sometimes we need to share your vehicle specs with suppliers to order the right parts. They don't get your contact info unless it's for shipping

  • Software Providers:

    ECU tuning software companies might see vehicle data when we're accessing their mapping tools, but not your personal details

  • Legal Requirements:

    If the law says we gotta hand over info, we will. But we'll fight it if we think it's overreach

Bottom line: We're not in the business of selling your data. Anyone who gets access needs it to help service your vehicle or is legally entitled to it.

We take security as seriously as we take boost pressure - no shortcuts:

Encrypted Storage

All digital records are encrypted. Physical paperwork stays in locked cabinets

Secure Systems

Firewalls, secure passwords, regular updates - the whole nine yards

Limited Access

Only staff who need your info to do their job can access it. No browsing around

That said, nothing's 100% hack-proof. We do our best, but if there's ever a breach, we'll let you know immediately so you can protect yourself.

Yeah, we use cookies. Not the chocolate chip kind, unfortunately. Here's what's happening:

Essential Cookies

Keep the website functioning - like remembering you're logged in or what's in your quote request. Can't really turn these off if you wanna use the site.

Analytics Cookies

Help us see which pages people visit most, where they're coming from, that kinda thing. Lets us make the site better. These are anonymous - we're not tracking individual users.

You can adjust cookie settings in your browser if you're not cool with it. Just know that some features might not work right if you block everything.

Under Canadian privacy laws, you've got some solid rights when it comes to your data:

Access Your Info

Wanna see what we've got on file? Just ask. We'll send you a copy within 30 days

Correct Mistakes

If something's wrong in your records, let us know and we'll fix it. Wrong phone number, old address, whatever

Delete Your Data

Want us to erase your info? We can do that, unless we legally need to keep it (like tax records or warranty docs)

Opt Out of Marketing

Don't wanna hear from us unless it's about your car? Cool, just tell us and we'll stop the promotional stuff

Note: We gotta keep service records for a certain period for legal and warranty reasons. That's non-negotiable, sorry.

We don't keep your info forever. Here's the general timeline:

  • Service Records: 7 years (tax and legal requirements)
  • Warranty Info: Duration of warranty plus 1 year
  • Marketing Lists: Until you opt out or 3 years of inactivity
  • Website Data: 2 years max

After that, everything gets securely deleted or destroyed. No reason to keep it lying around.

Look, things change. Laws get updated, we might add new services, technology evolves. If we need to update this privacy policy, we'll post the new version here with a fresh date at the top.

For major changes that affect how we handle your data, we'll shoot you an email or put up a notice on the site. Worth checking back here once in a while if you're curious.

If something in here doesn't make sense, or you've got questions about how we handle your data, don't hesitate to reach out. We're here to help, not hide behind legal jargon.

Get in Touch:

Email: info@runebreakervault.info

Phone: (647) 555-0192

Address: 1247 Industrial Drive, Unit 8, Toronto, ON M6M 4B3

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you think we've messed up handling your personal info. But honestly, talk to us first - we'd rather sort it out directly.

Your trust means everything to us

We built this shop on reputation and quality work. Protecting your privacy is just another way we show that respect.

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